Support

It is available on the app store, please follow this link:
https://play.google.com/store/apps/details?id=com.teo.mymasjid

We totally depend on the timing each Masjid provides us. Masajid gives us a full-year time and we add that time into our system. So, the time they provide us is according to their Masjid.

Please note that you are free to purchase and arrange the hardware yourself. Our solutions for large screens run with any system that can run Google Chrome or Android apps, e.g. Windows computer or Android stick, tablet or box. For upload, we expect excel or word format and we provide the upload service for the first time. Masjid editors can hereafter edit within the system.

Please note that you are free to purchase and arrange the hardware yourself. Our solutions for large screens run with any system that can run Google Chrome or Android apps, e.g. Windows computer or Android stick, tablet or box.

The best image size is 1500×900 for messages.

Yes, our 3-screen solution also provides this feature. You can use “Timing + Info screen” that shows Salah times on left and rotating messages on the right side of the screen. This screen automatically transforms into a timing screen 2 mins before Salah and back again 5 mins after Iqamah. This mode is suitable both inside prayer halls and close to prayer halls.

You can also do it yourself through the admin panel. Once you are an editor of Masjid, you can easily update the information and add delete new messages.

You are welcome to embed our salah timing page for your masjid into your website.

My-Masjid Team

If there is no internet the page should still load correctly after restart, but updated messages and timings will not be reflected. It may also depend on the Android device, however https://infofurmanner.de/. Please disconnect internet, unplug power and plug on power to try out.

The volume of PC or monitor is too low
Take the TV remote control and check that the volume is between eg. 50-80.
Take the keyboard, press F11 to make the salah board smaller. See if the speaker is active and set volume in Windows to 80%.

Chrome does not allow sound from new pages
Google Chrome has updated policies (version 70) in October 2018 that only allow webpages to play audio if the user interacts with the page. This can be solved as follows:
1. In the Chrome address bar, type: chrome: // flags
2. In the search box on the new page write: autoplay policy
3. In the drop-down box, select: no user gesture is required.
4. Close Chrome browser
5. Restart PC

The screen has Bluetooth enabled
Disable Bluetooth from the screen so that the screen does not send audio to other devices nearby.

Thank you so much for sending the screenshot. We have fixed the issue. Please update your app and let us know if you have more questions. 

We are working on the widget and it will be fixed in our next release for iOS Inshallah. Android widget is working fine.

Yes. Registration is free of cost.

Once registered, your masjid timings and messages will be available on the web through my-masjid.com and on mobile devices through our apps.

For upload, we expect excel or word format and we provide the upload service for the first time. Masjid editors can hereafter edit within the system. You can download the template from our Register your Masjid page.

Thank you very much for reaching out! It would be great if we can schedule some time for a demo of the My-Masjid system. Meanwhile, you can watch the video we placed on our site to understand how our system displays in Masajid.

You need to remove My-Masjid from battery optimizations. Huawei phones do very aggressive battery optimizations. Please follow the steps here: http://nine-faq.9folders.com/articles/16876-how-to-turn-off-battery-optimization-on-the-huawei-devices
I hope this will solve the issue and you will start receiving the notifications.

  • Tap on side menu icon
  • Tap on Settings
  • Tap on Reminders option
  • Tap on Reminder Sound option
  • Tap on sound name to select any sound from the list (that sound will be set for reminders)

  1. Tap on side menu icon
  2. Tap on Favorite Masajid
  3. Tap on “+” icon on bottom right-side corner of the screen
  4. Tap on any Masjid
  5. The mosque that was tapped will be added to favorite Masajid list and its icon will be highlighted

Can I switch between multiple Masajid?

  • Yes, repeat step 3-5 again to add more Masajids as favorite and tap on any Masjid name to select it for Timing screen.

You can change the screen mode in the following two ways:

A) Click on the My-Masjid logo on the bottom right. It will pop up the setting. Please see the picture attached.

B) Change the URL as follows:

Timing screen: https://time.my-masjid.com/timingscreen/802513d8-237e-4b8a-a75b-3a5cfc5c1118

Timing info screen: https://time.my-masjid.com/timinginfoscreen/802513d8-237e-4b8a-a75b-3a5cfc5c1118

Info screen: https://time.my-masjid.com/infoscreen/802513d8-237e-4b8a-a75b-3a5cfc5c1118

  1. Tap on side menu icon
  2. Tap on Favorite Masajid
  3. Tap on “+” icon on bottom side corner of the screen
  4. Tap on any Masjid
  5. The Masjid that is tapped will be added to favorite Masajid list and its icon will be highlighted

If you like to display the timings on large screens in the  masjid with my-masjid, you can set up and configure your computer with the screen to display the timings.

Otherwise, you can order the device and motion sensor from our SHOP HERE link in the top menu.

  1. Tap on side menu icon
  2. Tap on Share app
  3. Select any app through which you want to share My Masjid App link

  1. Tap on Messages icon from Timing Screen
  2. Tap on share icon of any message you want to share
  3. Select any app through which you want to share that message

  1. Long tap on the home screen to get to the widgets screen.
  2. Search for My-Masjid widget and select it.
  3. Select different modes of the widget like show both Adhan and Iqamah time. Tap the apply button for settings.
  4. Once widget appears on the home page resize the widget as per your need.

  • Tap on side menu icon
  • Tap on Settings
  • Tap on Custom Sounds option to enable it (it will enable Adhan, Iqamah and “Turn off mobile sound – 45 sec before Iqamah” option)

  1. Tap on side menu icon
  2. Tap on Settings
  3. Tap on “Other Settings” option
  4. Tap on “Awake device” option

  1. Tap on side menu icon
  2. Tap on currently Selected Masjid name
  3. Tap on Country name (to go to country selection screen)
  4. Select or tap on any country (where you relocated)
  5. Tap on city (where you relocated)
  6. Tap on Masjid name (that is nearby you)

At first load (startup) it must be online, hereafter it can run offline (all data is cached locally). However, to display messages internet is required.

Yes, you will get an invite for Control Panel where you can change almost all data yourself.

Yes, the app can be installed onto any android box just follow the below steps:

• Install the app from Google Play Store
• After the app installed you have to be online to configure the app for your Masjid
• After Mosque selection, once you get to the main screen, navigate to app settings from the side menu
• Go the other settings > enable autostart (this option will auto-start my-masjid application whenever android box gets restarted)
• Go the other settings > enable awake device (this option will keep android box awake all the time)

You can now run the My-Masjid app on an android box in kiosk mode.

To change mode of the screen from Timing Screen to Timing Info Screen please do following:
1: Click on the My-Masjid logo in right bottom corner (not the www.my-masjid.com text but the logo)
2: On the Screen Setting popup select “Timing Info Screen”
3: Click Save button at the bottom.

Thank you for your feedback and suggestion!
Its system-wide label so we have chosen the one that the majority of the customers were asking.
Still, I will discuss it with the team for any possibility.

Insha-Allāh vi kommer snart til at tilføje denne feature til applikationen

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